Booking Process

Making a Booking

  1. Please submit your enquiry through the website – “Contact  Us”  on front page

  2. ICX Tours will respond, clarifying any necessary details and ask you to confirm that you wish to go ahead and book the tour.

  3. If you decide to proceed, ICXTours will email a booking form and an invoice. 

  4. When we receive your booking form and your deposit payment (normally 20% of the total), ICX Tours acknowledge receipt.

  5. Approximately 8 weeks before your tour start date we will email a reminder about paying your balance - due 6 weeks before the tour start date.

  6. On receipt of your balance payment, ICX Tours, will confirm that your tour is fully paid

 

Payments

Deposits

A deposit of 20% of the total tour price is payable in order to confirm your booking.  We will email you with confirmation of your booking and deposit no later than 24 hours after receipt.

 

Acceptable payment methods 

  1.         Bank to bank transfer. If you wish to use this method, you will find our bank details on your booking form. 
     

  2.         Through the online payment system at www.paypal.com 

 

Balance

Your balance is due 6 weeks before the starting date of your tour.  Payment methods are as detailed above for the deposit. If you are booking within 6 weeks of the tour start date, then the full amount will be payable at the time of booking.

 

Cancellations and Refunds

We advise that you take out trip cancellation insurance at the time of booking. Should you be unable to proceed with your tour for any reason you should inform us immediately. Our cancellation and refund policy for all tours is as follows:

  • If you cancel at least 6 weeks before the tour start date, your deposit only is forfeit.

  • If you cancel between 6 weeks and 30 days before the start date, you can choose between either a refund of 70% of your total payment or forfeiting your deposit and rebooking the same tour at an alternative date.

  • If you cancel after the 30-day deadline, there will be no refund or rebooking since we will then be liable to pay for the pre-booked accommodation.

  • In the unlikely event that we have to cancel your tour for any reason, we will refund all money paid to us for your tour.

 

Insurance

ICX Tours accepts no liability for illness/injury suffered by you or loss/damage to your property during the holiday save that caused by wilful neglect or default of the company. You should have sufficient insurance cover for medical expenses, personal liability, baggage and personal effects, money, trip cancellation and delayed departure. Travel insurance should be arranged at the time of booking.

I C X

Tour Package

Total inclusive package

Our exclusive Italy Cycle Xperience Tour inclusive tour package includes:

 

  • 7 nights stay in beautiful  4 star 19 century Villa Nobile, Cortona, Tuscany - including breakfast

  • Airport transfer via coach to the accommodation in Cortona, Tuscany and return from Cortona to the airport

  • 4 evening meals  - 4 courses - at Villa Nobile - including Barbecue/Pizza evening

  • 3 evening meals - 4  courses - at noted  restaurants in Cortona

  • Refreshments/snacks provided on return to Villa Nobile daily after cycling endeavours

  • Transportation to and from Cortona for evening meals

  • Rest day - Transportation to and from Cortona in the morning for sightseeing/shopping and from winery/wine tasting in the afternoon

  • Tour package cost €1250 per person 

  • Group discount offer until 31 December 2017 - Group of 10 cyclists €1000 discount  - Group of 20 cyclists €2000

  • 50% Discount on Pinarello road bikes for hire !

Italy Cycle Xperience 2014  

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